Terms & Conditions .

​All products and services, including but not limited to the https://www.a2kpot.com website and mobile app and the games and services provided through them, (referred to collectively as "Services" hereinafter) provided to you and offered by Pionifty Private Limited and/or its affiliates, subsidiaries, associates and partners (hereinafter referred to as "We/we" or "Us/us", “A2K Pot” or "a2kpot.com" or "Our/our") through the https://www.a2kpot.com website and/or mobile app (hereinafter referred to as "Website/Mobile App") are subject to these Terms of Service (hereinafter referred to as "Terms" or “Terms of Service”).

You must carefully read and agree to all the terms in these Terms of Service prior to your use of our Services. "You" in these Terms of Service refers to "user", "player", as well as every visitor to our Website/Mobile App.

You may note that if any single term laid down in a2kpot’s Terms of Service is found to be unlawful or unenforceable, or is determined to be invalid or voidable or void for any grounds by either a judicial or quasi-judicial body in India, it will not by any means affect the enforceability and validity of any other terms in our Terms of Service.

If you do not wish to adhere to our Terms of Service or any of our future changes or modifications to our Terms, you may choose to cease the use of our Services and any and all features of our Website/Mobile App along with any services that we offer.

Agreement

Description of Our Rummy Games Services

Game Variants

Eligibility To Play Our Games

Creation And Operation Of A User Account

Geography, Jurisdiction, Payments And Players’ Funds

Your Password, Your Responsibility

Technical Failures

No Warranty

Software Usage

It is strictly forbidden for anyone to use our software for any commercial purposes. Our software is meant only for playing rummy games for personal entertainment. You must use your A2Kpot Rummy account only for playing games on the Website/Mobile App and must not attempt to manipulate, decode, modify, disassemble, decompile, reverse or re-engineer our software in any manner. Please note that use of bots or automatic play is prohibited. Any attempt to use artificial intelligence that includes, but is not limited to, robots, in connection with our rummy games and software is strictly forbidden. All the actions that you perform on or in connection with our Website/Mobile App must be executed by you only through the user interface that is accessible on our Website/Mobile App.

Fair Play Policy

We take the fair play of games on A2KPot Rummy very seriously and we make sure that every player gets an equal opportunity to win games on our Website/Mobile App. In order to prevent any form of malpractices or unfair play in our games and on our Website/Mobile App, all user actions including deposits, identity verification, rummy games, and individual hands are monitored to ensure a safe, legal and fair environment for all our users.

Every single game on our Website/Mobile App must be a fair individual effort, not a team effort. As part of our Fair Play Policy and to prevent any form of malpractices and in-game collusion, all user actions are monitored and recorded.

Any detection of a breach of our Fair Play Policy, such as, but not limited to, unauthorized deposits under a stolen identity or collusion in play shall result in prompt and serious action by A2Kpot Rummy against the offending user, including, but not limited to, permanent termination of the user’s account, as detailed in the “Breach and Consequences” section below.

No Bribes, Gifts Or Favors

You shall not offer any A2Kpot employee any bribe, gifts, services, compensation, or any other favor that might influence or might appear to influence the employee in performing his/her duties at A2Kpot. A2Kpot employees shall not solicit any bribe, gifts, or services from you. Offering A2Kpot employees any cash, cash equivalents, gifts, gift cards, services, or favors is strictly prohibited.

Fair Play Deposit And Withdrawal Policy

You shall not offer any A2Kpot employee any bribe, gifts, services, compensation, or any other favor that might influence or might appear to influence the employee in performing his/her duties at A2Kpot. A2Kpot employees shall not solicit any bribe, gifts, or services from you. Offering A2Kpot employees any cash, cash equivalents, gifts, gift cards, services, or favors is strictly prohibited.

If you are a cash player on A2Kpot Rummy, your Balance is divided into two Accounts: Deposit Account Balance and Withdrawable Account Balance. The Deposit Account Balance includes all the amount you have deposited and earned as a bonus. The Withdrawable Balance includes all the amount you have wagered and won. You can only withdraw a maximum amount equal to your Withdrawable Balance. You cannot withdraw your deposit balance without wagering that.

You may withdraw your cash winnings to an Indian bank account, using an electronic bank-to-bank transfer (NEFT/IMPS) method.

You Agree That All The Withdrawals You Make Are Governed By The Following Conditions:

Terms Of Payment

In respect of any transactions entered into on the A2Kpot platform, including making a payment to participate in the paid versions of skill game(s), you agree to be bound by the following payment terms:

Breach And Consequences

If we have evidence, through our investigations or reasonable belief, of a breach of our Terms of Service by you and/or that your continued access to our Website/Mobile App is detrimental to the interests of A2Kpot or our users or the general public, then we reserve the right to take one or all of the actions below at our own discretion:

Governing Law, Dispute Resolution And Jurisdiction

The agreement in our Terms of Service shall be followed, governed, and interpreted and construed in accordance with the laws of India. All or any disputes, complaints, differences, etc., shall be subject to Arbitration under the law of Arbitration and Conciliation Act of 1996. We are also an active member of The Online Rummy Federation(https://www.torf.org.in/index.html), also known as TORF.

Content Copyright

All the online content, materials and information on our Website/Mobile App (collectively referred to as “Content”) are secured by intellectual property rights. The Content includes a wide range of online items like images, designs, multimedia clips, graphics, logos, information, text content, games, software, animation, marks, hyperlinks, and pictures. The Content, whether or not belonging to us, is thus protected and secured by applicable intellectual property rights. In addition, we are free to record and use, in any manner whatsoever, all chat content, images, emails, and recommendations sent by any member or user of our Website/Mobile App, as they form a part of the Content of A2Kpot.

Please note that our Website/Mobile App may contain information about third parties and may have hyperlinks to them. We are not responsible in any way for the implied or explicit warranty of the quality, integrity or accuracy of the content that belongs to the third-party websites. You may rely on the third-party content posted on A2Kpot solely at your own discretion, risk, and liability. When you visit such content, you will be subject to applicable terms and conditions. We hereby declare that we do not control and are not responsible for any content belonging to third-party websites, as the hyperlinks given do not mean endorsement of the websites or website pages linked to by us.

Promotions

When you register with A2Kpot, you will receive notifications regarding special offers, updates, contests, account activities, etc. through SMSs, emails and direct mails. Some of A2Kpot Rummy’s promotions require users to be KYC-verified to receive their benefits. If any aspect of your contact information or KYC (ID, address, email address or mobile number) is not approved or verified, you shall not receive the benefits of such promotions, including promotional amounts and prizes. Check out the specific terms and conditions of our promotions and contests before participating in them.

All the details of all our promotions are available in the “Promotions” section on the Website/Mobile App. Each promotion has its own Terms and Conditions, which are clearly explained on the respective promotion pages. All the cash bonuses and deposit bonuses have additional terms and conditions, including, but not limited to, specific time limits. The Terms and Conditions, as well as additional terms and conditions, may differ from offer to offer in accordance with the respective bonus plans. Any Bonus offer may not be claimed in conjunction with any other bonus offers offered by A2Kpot Rummy at the time. Once you activate a bonus code, any bonus codes and offers being utilized by you previously will become invalid and inactive automatically and you will stop receiving their benefits. You will receive the benefit of only the active bonus code.

All the games, contests, bonuses and cashback offer in the “Promotions” section may be discontinued or canceled without any prior notice. A2Kpot is not responsible or liable for any such cancellations and will not pay the Users any compensation whatsoever except refunding the applicable entry fee. The decision of the A2Kpot Management shall be final and binding in case of any disputes.

Refund Policy

A detailed explanation of A2Kpot’s Refund Policy is given below:

Cancellation Of Games

A2Kpot is not responsible for any loss resulting from the cancellation of any games due to Service outages caused by the failures of our service providers, computer viruses, natural disasters or any other reason that is beyond our control. You acknowledge that you will not be entitled to any refund due to cancellation of games caused by factors that are beyond the reasonable control of A2Kpot.

Online Transactions

Transactions to transfer money to your A2Kpot Rummy cash account have to be made through third-party payment gateways. A2Kpot is not responsible for the denial or rejection of any transactions as they are subject to the terms and conditions of the third-party payment gateways. A2Kpot may reverse any transactions, and the specific amount will in such a case be refunded to the financial instrument/platform that was used by you to perform the transaction.

Refund Requests

In cases of accidental or erroneous cash credits to any party, user or company, we can independently or you can request for a refund within two weeks of initiating the transaction. A2Kpot will process the refund if it is a genuine case of accidental or erroneous cash credit, which is clear from your request or after our own independent investigation. The refund amount will be credited within two weeks to the financial instrument/platform that was used to make the corresponding transaction.

Account Validation

A2Kpot has the right to check or validate the personal information of the players/users from time to time. The process of validation can be done through a phone call or via email. If we are not able to get in touch with you at first, several attempts will be made to establish contact with you. In the event that the validation is unsuccessful, or we are unable to contact you after making all possible attempts, we reserve the right to suspend your account and refund, at our sole discretion, your A2Kpot account balance to the financial instrument/platform that you used to make the payment online, or confiscate your A2Kpot account balance, at our sole discretion.

Promotions

Rummy contests, offers, bonuses, tournaments and games in the Promotion Section on A2Kpot may get canceled or discontinued at any moment without any prior notice. A2Kpot disclaims any liability, except the refund of your entry fee wherever applicable.

Refer And Win Cash

A2Kpot has a “Refer & Earn” program in which users can refer their friends to A2Kpot and get referral bonuses for successful referrals. To learn more, check out the Terms and Conditions of our “Refer and Earn” program here.

Responsible Gaming

Voluntary Termination Of Account

You may cease to use our gaming services and terminate your account by writing to us with a clear explanation of your intention. After evaluating your case, A2Kpot will, at its own discretion, terminate your account and refund to you the cash amount available in your account within 21 working days. Please note that any account actions, including, but not limited to, playing cash games, tournaments, depositing and withdrawing money, that take place in your account after your email your request for terminating your account shall be deemed as actions performed solely by you and A2Kpot shall not be responsible for such actions.

Inactive Accounts And Unused Funds

If your account has been inactive for over 365 days and has an unused cash balance, A2Kpot Rummy shall remind you to activate your account. To activate your account, you must log in and use your cash balance by playing a cash game. After the reminders sent to your email address and phone number (via SMS), if you do not activate your account your cash balance shall be forfeited to A2Kpot Rummy. All reminders shall be sent to the email address or phone number (via SMS) listed on your profile as part of the account details and information you provided to A2Kpot Rummy.

Accounts found in breach of our Terms of Service shall receive no reminders, and the unused funds in such accounts shall be subject to the terms of our Breach and Consequences policy.

Indemnity

In accordance to the extent that is permitted by law, and in the humble consideration for allowing you to take part in the activity of online rummy games, you hereby agree with full knowledge to indemnify, defend and save us and hold us harmless to the complete extent of all awards and benefits, disbursements, litigation cost and reasonable fee of the attorney that we may have to incur or suffer in connection therewith including any sort of direct or indirect or consequential taxes, actions, cause of actions, damages, penalties, injuries, expenses, demands, interest and/or awards imposed, brought or asserted against us by any person who has a connection with:

Contact Us

A2Kpot is here to provide you with more information, answer any questions you may have, and create an effective solution for your instructional needs. You can contact us anytime by using the “Contact us” feature in the “Help” section. If you have any grievances, please write to grievance.officer@A2Kpot.com.

The Explanations And Information Provided Herein Are Only General And High-Level Explanations, Information, And Samples. You Should Not Rely On This Article As Legal Advice Or As Recommendations Regarding What You Should Actually Do. We Recommend That You Seek Legal Advice To Help You Understand And To Assist You In The Creation Of Your Terms.

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Contact :

support@a2kpot.com 1800-5721-577